Scott, Your owner sent the exact same message to many lists at once. Listserv interprets this as spam, and interpreted your owner as a spammer. It's possible that the virus sent the messages, or maybe she was doing this on purpose. Either way, unless you have the latest version of Listserv, 14.3, there's nothing you can do but wait for 48 hours for her banishment to clear. The work-around is to have her use an alias to send the message; of course, you may have to add this alias as an owner or editor if needed. Melissa Kenny IIS Administrator Harvard Medical School IT -----Original Message----- From: LISTSERV list owners' forum [mailto:[log in to unmask]] On Behalf Of Scott Elder Sent: Thursday, May 05, 2005 2:15 PM To: [log in to unmask] Subject: Error message: The LISTSERV network has determined that you have been posting anabnormallyhigh amount of identical messages A list owner on our system received the message below. She cannot post messages to Listserv. The user had not been "served out". I suspect that her system is infected with a virus, but once that is fixed, I need to find out how to allow her to post again. Can someone please help me with that? Thanks, Scott Elder Subject: Message ("The LISTSERV network has determined that you have...") The LISTSERV network has determined that you have been posting an abnormally high amount of identical messages to multiple LISTSERV mailing lists. To ward against a possible spamming attempt, your posting privileges are being withdrawn for the next 48 hours, worldwide. While you will still be able to post to the mailing lists, your messages will be forwarded to the list owners for verification before they are distributed. A "spam" is an advertisement or other unsolicited material sent to large numbers of mailing lists with no consideration for whether or not the material is appropriate for the lists it is being sent to. A single "spam" can result in the delivery of millions of unwanted e-mail messages worldwide, costing the victims and service providers a total of several hundred thousand dollars. The cost to the spammer is usually under five dollars. To be effective, a counter-measure must neutralize the spam within the first five minutes. Consequently, there is no time for all the LISTSERV servers to compare notes with each other before acting, and some legitimate postings may be intercepted erroneously. Please accept our apologies if this is what happened to you.