I recently had the painful experience of converting a Yahoo Groups! Forum (of over 600 subscribers) to LISTSERV. The pain wasn't in the technical conversion. That was, of course, a breeze. The pain came in the torrents of emails that followed with people screaming about the "disastrous" move. A week before we made the move, we explained in a no-geek-ese way, explaining why we were moving the list, where we were moving the list to.the webpage for the archives and subscription management of the list, and of some basic information about our new host.a service that specializes in nonprofit technology. Finally we discussed how to manage subscriptions. Then three days before the move, we once again posted a note to Yahoo Groups forum and then 24 hours before the move we posted a briefer note. This is an active group of people and no one contacted us before the move with any questions, even though we encouraged them to. I have been a LISTSERV user since 1989.the system is in my blood, but I realize not everyone is like that so the list administrative team made sure that we put everything in as much non-technical language as we could. We just don't see where we went wrong. Any suggestions for future transitions? Many Thanks, Will Westerfield -- C. William Westerfield [log in to unmask] TIA Group www.tiagroup.net Phone: 231-995-9561 Fax: 231-995-9562 Pager: 231-274-0330 Email-To-Pager: [log in to unmask] Vocation is "The place where our deep gladness meets the hunger of the world", Frederick Buechner The information contained in this e-mail is privileged and confidential, intended only for the use of the person(s) to whom it is addressed. If the reader of this transmission is not the intended recipient, or employee or agent responsible for delivering it to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this transmission is strictly prohibited. If you received this transmission in error, please immediately notify us by telephone, and return e-mail. Thank you for your assistance and cooperation.