My mistake. I didn't think tickets could have slashes in them, and it turns out that they can. It's a bug in WA and it will be fixed in the next release. -- Francoise Becker Are you subscribed to an innovative LISTSERVr e-mail list? Nominate it for the "LISTSERV Innovation Award" by Feb. 1, 2006 at: http://www.lsoft.com/news/choiceawards.asp