I want to use CONTENT_FILTER to filter out messages that contain excessive quoted text. However, it seems as though CONTENT_FILTER is not defined for my list. That is, it does not appear in the list of forms on the template management page. It's listed as "optional" in the List Owner's Manual. It also seems that if I want to use CONTENT_FILTER, then I'd certainly want to make use of BAD_CONTENT, which is also not defined for my list. How does one define a template form? Is this something a list owner can do? If so, what publication tells me how? If not, who can do this? Thanks, Christine