> One of the first things I tried was removing the larger files from the > spool, even though none were larger than 50kb. I also tried temporarily > removing all files older than the time the service stopped, in case one of > them was corrupt. We virus scanned yesterday and some files from the spool > and archives were removed because they were infected. Also yesterday we had > a problem where the drive on which LISTSERV is installed ran out of space. > This stopped LISTSERV, but once the space problem was resolved, I was able > to restart LISTSERV without any problems. > > I believe the key error code comes from the LISTSERV log, although I cannot > find an explanation on what it means. I believe Error 8 means, generally, a > lack of resources: >>> Error 8 from HeapAlloc() for -453556728 bytes <<< This indicates you have ran out of memory. Not total or unused memory, but a contiguous block of memory. Since this happened during indexing on a 453556728 byte file, that is surely the reason. If this is a Monthly archive, you could break it down into 4-5 Weekly archives which should help your problem. > Running v. 1.8d > > Configuration: > > NODE=LISTS.WHATHELPS.COM > BITNET_ROUTE=BITMAIL.LSOFT.COM > FIOC_TARGET=15000 > FIOC_TRIM=17000 > FIOC_WARNING=20000 > MAXBSMTP=1000 > SMTP_FORWARD=LSMTP.WHATHELPS.COM > SORT_RECIPIENTS=2 > CREATEPW=teamhelps > MYDOMAIN=LISTS.WHATHELPS.COM LISTS.WEBHELPS.COM LISTSERV.WEBHELPS.COM > MYDOMAIN=%MYDOMAIN% LISTSERV.WHATHELPS.COM LISTSERV.BLUMSHAPIRO.COM > MYDOMAIN=%MYDOMAIN% LISTS.CCCRMA.ORG LISTSERV.CAPITALROWING.ORG > MYDOMAIN=%MYDOMAIN% LISTSERV.VBTRAIN.NET LISTSERV.PLATTECANYON.COM > MYDOMAIN=%MYDOMAIN% 3HOLIST.COM LISTS.FAIRSANDEXPOS.COM > MYDOMAIN=%MYDOMAIN% NEWSLETTER.PARTYAUSTIN.COM LISTS.BNPSCOTLAND.ORG > MYDOMAIN=%MYDOMAIN% LISTSERV.CACHEWEB.ORG ECOLINT-ALUMNI.COM > MYDOMAIN=%MYDOMAIN% LISTSERV.CA5ADAY.COM LISTS.DVM.COM LIST.SUDSOL.COM > MYDOMAIN=%MYDOMAIN% LIST.DEARTHEO.ORG LISTS.BIZHELPS.COM > MYDOMAIN=%MYDOMAIN% LISTS.DATINGHELPS.COM LISTS.MEDICALHELPS.COM > MYDOMAIN=%MYDOMAIN% LISTS.HUMORHELPS.COM LISTS.MEDIAHELPS.COM > MYDOMAIN=%MYDOMAIN% LISTS.NETWORKHELPS.COM LISTS.PRAYERHELPS.COM > MYDOMAIN=%MYDOMAIN% LISTS.SEXHELPS.COM LISTS.NETHELPS.COM > MYDOMAIN=%MYDOMAIN% LISTS.TEACHINGHELPS.COM LISTS.TIPSHELPS.COM > MYDOMAIN=%MYDOMAIN% LISTS.WEBHELPS.BIZ GROUPS.WSBARPPT.COM > LISTS.WSBARPPT.COM > MYDOMAIN=%MYDOMAIN% DISCUSSIONS.GESTALTTHERAPY.NET DISCUSSIONS.GESTALT.ORG > MYDOMAIN=%MYDOMAIN% LISTS.RDONSTEELE.COM LISTS.KBACE.COM FILMMUSICPRO.COM > MYDOMAIN=%MYDOMAIN% LISTS.FILMMUSICPRO.COM LISTS.RAINBOWMEADOW.COM > MYDOMAIN=%MYDOMAIN% NPRRALIST.ORG NACRCLIST.ORG LISTS.ATSA.COM YEPLIST.COM > MYDOMAIN=%MYDOMAIN% LISTS.JUNGIANSTUDIES.ORG PRIAPRIVACY.ORG > MYDOMAIN=%MYDOMAIN% PRIASTANDARDS.ORG PRIASTATE.ORG PRIATECHNOLOGY.ORG > MYDOMAIN=%MYDOMAIN% PRIAPARCEL.ORG PRIAARCHIVAL.ORG LISTS.WUNRN.COM > MYDOMAIN=%MYDOMAIN% BIOSAFETY.ABSA.ORG LISTS.AOHP.ORG ATSALIST.COM > MYDOMAIN=%MYDOMAIN% UPDATES.YMAONLINE.ORG PRIALIST.US MYORG=WebHelps > LISTSERV Admin [log in to unmask] Quiet: Hide: > [log in to unmask] POSTMASTER=%POSTMASTER% [log in to unmask] > [log in to unmask] POSTMASTER=%POSTMASTER% [log in to unmask] > [log in to unmask] POSTMASTER=%POSTMASTER% [log in to unmask] > SMTP_FORWARD_1=LSMTP.WHATHELPS.COM > WWW_ARCHIVE_CGI=http://lists.whathelps.com/wa.exe > WWW_ARCHIVE_DIR=D:\INETPUB\WWWroot\listserv\archives ODBC_DSN=ListDB > [log in to unmask] CMDPIPE_HOSTNAME=WHATHELPS.COM > [log in to unmask] DEFAULT_LANGUAGE=ENGLISH > FILEMAXL=100000 RUNMODE=STANDALONE SPAM_DELAY=5 WWW_AUTHINFO_DISABLE=1 > [log in to unmask] MAILMAXL=50000 **SITE_CONFIG parameters are > used by the configuration utility only, and ignored by LISTSERV > SITE_CONFIG_CGI_DIR=D:\INETPUB\WWWroot\listserv > SITE_CONFIG_OPT_DELSYST=LSMTP SITE_CONFIG_OPT_WORKLOAD=LARGE > > >