Similarly if there is a SENDER different from FROM:; also see if they are posting from the list's web form.

/P

At 17:55 12/6/2006 Wednesday, Kenny, Melissa S wrote:
>I would check the header of the message the subscriber is trying to send
>to see if the From address matches the address they used to subscribe.
>Sometimes users configure their mail client to send the mail from an
>alias which doesn't exactly match their subscribed address.