To answer the immediate question, though, the site administrator can use the PWC DEL and PWC ADD commands to manage passwords, as documented. Nathan At 02:08 PM 3/23/2007 -0400, Wayne T Smith wrote: >It sounds like Listserv's e-mail to your list owner is being filtered, either by his ISP or by software on his/her machine. > >cheers, wayne > >Steve Eckard wrote, in part, on 3/23/2007 1:47 PM: >>Could someone tell me a command to change a list owner's password. I have tried every thing that I know to walk a user through the process of changing their password. We've tried the link to change password by registering and just hitting enter. He never gets the message to ok the change. I did it from my work station and immediately got the message. ...