At the University of Tennessee at Knoxville we host around 900 lists. We have one Customer Support person who says: Here's my WAG ... 1 hour to setup and teach a list owner how to manage their new list ... Then on the average 30 minutes a day for all listserv related questions for our 800-1000 lists ... your mileage may vary ;) On the system admin side, I probably spend less than 30 minutes a week on list creation and deletion, log monitoring, and answering the occasional "I swear I didn't approve that message" query. I don't stay that up-to-date with software upgrades (typically, only when there's a major security issue), but testing and installing an upgrade can take several days spread out over a few weeks, as L-Soft has been including interface changes with most of the upgrades lately, and I like to let my customer support and major users have a crack at them in test mode before going into production. Ditto with the even more rare hardware upgrades. Melissa Wauford Computer Systems Support [log in to unmask] On Wed, 25 Apr 2007, Darren Evans-Young wrote: > I'm just curious.... > > How much time do you Listserv Administrators spend on managing and > supporting Listserv and the list owners? This includes subscriber > questions, list owner questions, creating lists, deleting lists, etc. > Are these duties all done by one person or several. > > BTW, our site has less than 1000 lists. > > Darren Evans-Young > The University of Alabama >