Is there an ADA recommendation FAQ for listserv lists? Or do individual companies create their own? Most of our customer base is in a highly wired area. But we do have people that put out separate versions of their lists. One in HTML and one in text. I was thinking about approaching management and creating a policy to do that. We also need to place communications into the new cell phone formats in a more compact version so we can deliver effectively to cells and blackberries etc. I've found HTML mail hard to avoid but wouldn't open anything from a non-trusted source. Even then I would be cautious. I haven't seen an Iphone yet. Nate Eckstine (DoIT CityWide Webteam) City of Seattle Department of Information Technology 700 Fifth Ave. Suite 2700 Seattle, WA 98104-5065 USA (206) 733-9658 >>> Paul Russell <[log in to unmask]> 6/21/2007 12:39 PM >>> On 6/21/2007 15:01, Nate Eckstine wrote: > Why is posting in HTML discouraged? We have a lot of announcement lists > that post exclusively in HTML > > In a discussion list I could see where it would be difficult if people > were posting bad html to a list. There are some people in this world who need their incoming email to be text-only, including, but not limited to: * Individuals with vision problems who use text-to-voice software to read their email to them. * Individuals who have limited network connectivity and/or who must pay, often dearly, for every byte they send and receive. And there are a few who want their incoming email to be text-only, including, but not limited to: * Individuals who believe that HTML in email poses a security threat. * Individuals who believe that HTML in email is an abomination. Say what you will about the members of the last two groups, but have at least a modicum of consideration for the individuals in the first two groups. If you are absolutely certain that HTML email is acceptable to each and every recipient of your message, then go ahead and add all the busy backgrounds, cutesy colors, and fancy fonts that your heart desires. If you are not absolutely certain that HTML email is acceptable to each and every recipient, then perhaps it might be a good idea to send the message as plain text. If you simply cannot bring yourself to send plain text, send both plain text and HTML. Those who are offended by your decision will either complain or filter future messages from you. Lest you get the impression that I am a rabid anti-HTML-email bigot, I will point out that I am the editor/publisher of a monthly email newsletter which is sent as both plain text and HTML. There are times when HTML email is appropriate; there are times when it is not appropriate. Unfortunately, those whose email clients are configured to send HTML email by default seldom, if ever, ask themselves whether it is an appropriate format for every message. -- Paul Russell, Senior Systems Administrator OIT Messaging Services Team University of Notre Dame [log in to unmask]