Many thanks for your help on this. -----Original Message----- From: LISTSERV site administrators' forum [mailto:[log in to unmask]] On Behalf Of Stan Horwitz Sent: 04 June 2007 14:59 To: [log in to unmask] Subject: Re: Mac Mail and HTML digests On Jun 4, 2007, at 4:29 AM, Iain Emsley wrote: > I work as one of a support team and have just had a query from one of > our list owners. > > They have several recipients use Macs (OSx10.4.9) and Mac Mail to > receive the HTML digest. It formats without problems but when the > users come to click on the actual message links, it attempts to tried > to open it as a file on the local computer rather than linking to the > actual message archive. > > I've tried this on Thunderbird and Outlook without any issues > (although my GMail account came up blank when it opened the message). > > We use Listserv 14.8. > > Does anybody have an idea why this is happening and what we can do to > either work around the issue or fix it? I am a long time Mac user, as well as a user of Apple's Mail.app and my understanding is that Apple's Mail.app lacks support for some of the HTML elements that LISTSERV embeds into its HTML digests. We Mac / LISTSERV users have two choices with regard to this issue. We can either subscribe to the list(s) in a different mode or use Thunderbird or Outlook (as you discovered).