Ron Wood wrote on 03/20/2008 04:05:35 PM: > LSoft Maestro is out there, and LSoft sends very attractively formatted > materials with images and links built in.. having set that example, users > want to imitate it. Without effort? Then get something that does the hard work for them? Something like. perhaps Maestro?? [snip] > the plain text argument falls on deaf ears. what people expect is flashy > email marketing with none of the pain. If they want professional looking, "flashy email marketing" then hire a professional. Or use professional tools. > It's a real problem: > proliferating user base; > instructions written in either plain-text or html-savvy voice.. > and nothing for the point-and-click/ drag and drop / "why doesnt the d___ > thing do what i want" crowd. I'm still kicking myself for not blocking HTML message when I implemented spam filtering years ago. This would probably have thrown your users for a loop. "What do you mean you don't want my fancy emails? How dare you!" FWIW, the Department of Defense has banned HTML email as a security risk. Plain text email reduces the threat to the level of the joke UNIX virus: "Please type 'sudo rm -R /'"