Are they logging in as the same address as is coded for Editor=? If so, I'd suggest that you escalate this to support so that they can take a proper look at headers, logs, etc. Nathan At 03:24 PM 9/25/2009 -0300, Tolliver wrote: >Nathan: > >Here is the headers for the owner editor: >Owner= Removed email address for obvious reasons >Editor= Removed email address for obvious reasons >Editor= (list name) > >Thanks > >Nathan Brindle wrote: >>Explicitly defined as an Editor or Moderator? >> >>Sorry, it would be useful to see the header, I suppose. >> >>Nathan >> >>At 02:39 PM 9/25/2009 -0300, Tolliver wrote: >> >>>Hello Nathan, >>> >>>The list owner is explicitly defined, and is the sole proprietor. >>> >>> >>> >>> >>>Nathan Brindle wrote: >>> >>>>If the list owner is not explicitly defined as an Editor= or Moderator=, then there's nothing for them to see...in that case they are not a moderator, regardless of their owner status. >>>> >>>>The only exception to that rule should be that the first listed non-quiet owner is the default Editor for a Send=Editor list where Editor= and Moderator= are not explicitly set. In that case the first listed non-quiet owner should be able to use the moderaton interface without having to tick the "all moderators" box. >>>> >>>>Nathan >>>> >>>>At 01:53 PM 9/25/2009 -0300, Tolliver wrote: >>>> >>>> >>>>>Hello, >>>>> >>>>>List owner doesn't see pending messages until selecting *all moderators* when in List Moderation. >>>>> >>>>>Any ideas as to why this is happening. >>>>> >>>>> >>>>>Thanks ever so much. >>>>> >>>>> >>