If memory serves, I modified our point-of-contact in the SITE template called OBJECT-DASHBOARD-OWNER-CONTACT. This is on 15.0. Andy -- Andy Smith-Petersen System Administrator IT Network Services University of Southern Maine >>> On 3/4/2010 at 1:16 PM, Paul Russell <[log in to unmask]> wrote: > On 3/4/2010 11:32, Eckard, Steven wrote: >> Not sure about that. I have found out that we have never used this. We have > a site to go to to request a list and are going to incorporate questions into > that, which will then go to our Helpdesk and to Systems. Thanks for the > response. >> > > The List Management Dashboard web page contains a section labelled > 'Technical > Support' with a clickable image of a life preserver. The link leads to a > page > from which the user can submit a problem report or question. By default, > the > page is designed to send the message to support@[hostname], and 'support' is > presumed to be a local list. I did a quick search of the Site > Administrator's > Manual, but did not find anything about this, so I cannot tell you where it > is > documented. > > I think I found out the hard way, but trying to test the function, then > pinging > L-Soft tech support when it didn't work. Unless you want to disable the link > on > the List Management Dashboard, the simplest solution is to create a list > named > 'support', then add yourself and other support staff as subscribers.