Eric, I have been a listServ user since roughly 1993 and an site manager
since 2006.  I agree with everything in your reasoning with one exception.
People really like creating rules to sort E-Mail based on the subject tag.
IETFHDR would be the perfect solution for this issue except the subject tag
is not included.  I understand that IETF is a standard that does not permit
changes, but it would be helpful if there was another option that was called
something else that allowed the subject tag and all the duplicate E-Mail to
occur.

The issue with several of my lists is that the people on the list discuss
various topics, but occasionally an expert needs to be added to the
discussion.  The problem is that the expert names get dropped.  Thus the
support tickets I am attempting to process.

Given the above to requirements, how should I proceed?  I would really just
like to have a mode where cc's can be turned on for SUBJECTHDR.


-------------------------------------------------
Curtis E. Stevens
Director, Standards & Features Technology
3355 Michelson Dr. #100
Office: 1-1041
Irvine, Ca. 92612
Phone: 949-672-7933
Cell: 949-307-5050
E-Mail: [log in to unmask]

Remember, you may only be blamed for something if you are actually doing
something.


-----Original Message-----
From: LISTSERV site administrators' forum
[mailto:[log in to unmask]] On Behalf Of Eric Thomas
Sent: Monday, February 14, 2011 4:26 PM
To: [log in to unmask]
Subject: Re: Including the Cc: in E-Mail

> would you please explain the reasoning behind excluding the additional
> To: and Cc: recipients?

When I wrote LISTSERV in 1986, and I think this is still the case today,
almost every discussion list had "Reply-To= List" and passing on the full
header caused posters to receive a second copy of every response (and
everyone who responded got a second copy of every further message in the
thread). This drove people crazy because this second copy (1) came directly
from Joe Random Subscriber's mail client and as such did not match any of
the From: or subject tag rules you had set up in your mail client for the
list, so it just landed in your main inbox instead of the folder you had set
up for the list, and (2) tended to arrive first as it did not have to
transit through LISTSERV, and as such it trumped the "real" list posting
when it arrived a minute or so later with the same Message-ID:. So instead
of having all the list conversation in the folder you had neatly set up for
this purpose, you got a bunch of mail from people you did not know, in your
main inbox and without any indication that it was from the list. This made
people reluctant to participate actively because of the resulting inbox
chaos. The most popular exploder on BITNET already rewrote headers for this
reason and I decided to do the same.

Not much has changed with respect to this, although the net is so much
faster that it can be a finish line shot between the direct and
redistributed message. Nevertheless, as a subscriber to let's say this list,
I appreciate receiving only one copy that predictably comes from the list
and can be routed to the appropriate folder. There are cases where this is
not the desired behavior, for instance because the purpose of the list
implies that you often must cc: people who are not on the discussion list
and must be included in every reply, and you can use IETFHDR then.

  Eric