Thanks to both of you! I managed to turn her naming off via the Web
interface, but couldn't turn her name back on. I sent the user the command
to send to listserv and am expecting to hear back shortly. (And I learned
something new today, too!)


On Tue, Sep 17, 2013 at 11:49 AM, Pete Weiss <[log in to unmask]> wrote:

> Using the REGISTER command e.g.,
>
> REGISTER Joe Blow
>
>
> Andrew Bosch <[log in to unmask]> wrote:
>
>  You need to fix the registration name.****
>
> ** **
>
> Andrew****
>
> ** **
>
> ** **
>
> *From:* LISTSERV list owners' forum [mailto:[log in to unmask]]
> *On Behalf Of *John Adams
> *Sent:* Tuesday, September 17, 2013 11:31 AM
> *To:* [log in to unmask]
> *Subject:* Right address, wrong name****
>
> ** **
>
> Here's a weird problem that I just don't see a simple answer for.****
>
> A listowner accidentally added another owner with the correct email
> address and the name of a subscriber also to be added, like this:****
>
> Sue <[log in to unmask]>
>
> Now when an email goes out for list business to the owners, Joe gets the
> email (which is correct) but the name on it is Sue (which is not correct).
> ****
>
> I find this immensely puzzling. I've tried deleting and re-adding the
> owner, but the wrong name is sticky. Any thoughts?****
>
> ** **
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