On 8/31/2015 2:02 PM, Martin, Will wrote: > Hi! I have a list member who reports that she can't view the online archive > of the list. She has created an account password and can log in normally, > but receives an error message stating that the archives don't exist or she > doesn't have permission to view them. The archives definitely exist; I'm > the list admin and I can see them fine. > <snip> Are you having her forward the error messages? Some people are just confounded by the confirmation process of creating/resetting a password. I suppose you could use the web interface to create her password, have her forward you the confirmation email and handle pressing the link yourself. Randy ############################ To unsubscribe from the LSTOWN-L list: write to: mailto:[log in to unmask] or click the following link: http://peach.ease.lsoft.com/scripts/wa-PEACH.exe?SUBED1=LSTOWN-L&A=1