Hi All,

 

Thanks much for your answers! I am the site admin (I’m actually a software developer who inherited this task from the site admin who left before I got here… and this is the first I’ve seen ListServ).

 

I’ve made the change that was suggested and am waiting for the owner of the list to see if they can add other owners. Since I’m not familiar with the lingo in the app, the issue / cause of my problem certainly wasn’t intuitive.

 

Thanks,

Brent

 

 

From: LISTSERV Site Administrators' Forum [mailto:[log in to unmask]] On Behalf Of Larry Finch
Sent: Monday, April 11, 2016 3:01 PM
To: [log in to unmask]
Subject: Re: CONFIGURATION-OWNER is not able to add OWNERs to Lists

 

As has already been pointed out, the configuration-owner line is incorrect. However, you have a chicken-and-egg problem; to fix it you need to change that line, but you can’t because you are not the configuration owner. You will have to ask the Site Manager to fix it.

 

Larry

 

 

On Apr 11, 2016, at 1:57 PM, Crum, Janice (NIH/CIT) [C] <[log in to unmask]> wrote:

 

Are they logged in and authenticated as the registered Owner’s address?

 

From: Brent Hetland [mailto:[log in to unmask]] 
Sent: Monday, April 11, 2016 12:43 PM
To: [log in to unmask]
Subject: CONFIGURATION-OWNER is not able to add OWNERs to Lists

 

Hi,

 

We are on ListServ 15.5 (and I’ve just inherited site admin responsibilities, having never seen this product until now). My goal is for the List Owner to be able to add other people as owners.

 

I have created a List with the following List Header (email addresses have been changed for privacy):

 

*

* Las Vegas List

*

* .HH ON

* Subscription= By_Owner

* Owner= [log in to unmask],Quiet:

* Owner= [log in to unmask]

* Send= Private

* Ack= Yes

* Review= Owners

* Notebook= Yes,D:\LISTSERVWWW\archives\LAS_VEGAS,Monthly,Private

* Change-log= Yes

* Notify= No

* Attachments= Yes

* Confidential= Yes

* Exit= CHECKIMIS

* DBMS= Yes

* Reply-To= Sender

* Configuration-Owner= Owner([log in to unmask])

* .HH OFF

*

 

Using the List Configuration – List Maintenance tab, as the site admin I can add other Owners.

 

ISSUE: However, the person I’ve made as an Owner and the Configuration-Owner, cannot add Owners.

When they add an email address to the Owner textarea and click Submit, they get the following error:

 

You are not authorized to change the configuration of the LAS_VEGAS list.

The Configuration-Owner= keyword specifies who is authorized to change the configuration.

 

The problem is that this person is indeed listed as the Configuration-Owner.

 

What am I missing?

 

Thanks,

Brent Hetland

IT/Database Developer and Administrator

The International Society of Automation

67 Alexander Drive, P.O. Box 12277

Research Triangle Park, NC 27709

 

 

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Larry Finch

 

 

 

 

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