Some of ours are flourishing,  others are not.  Forums,  Facebook,  and web sites can be superior.  One difference is that unless people's interest remains very high, email comes when interest is low.

Perhaps more importantly,  some companies advertise what looks like a Support  group but is just marketing drivel.  Corel and Summitsoft come to  mind. Email gets a bad rap because of this.

If you aren't getting new members, maybe it's time to figure out why.  Your marketing may need Support.

Cheers, Wayne
Wayne T Smith
US:IT Retired

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