For some time I have been unable to use the Listserv template option. Everything else seems to work, only the templates don't load.

The university support team has been in touch with Listserv support, but nothing they have tried has solved this problem.

Any suggestions would be appreciated.

Shalom

Rabbi Shalom Z. Berger, Ed.D.
The Lookstein Center for Jewish Education
Bar-Ilan University
http://www.lookstein.org
https://www.facebook.com/groups/lookjed/
Follow me on Twitter: @szberger

NETWORK*LEARN*GROW

On Tue, Jun 13, 2017 at 7:00 AM, LSTOWN-L automatic digest system <[log in to unmask]> wrote:
There are 4 messages totaling 723 lines in this issue.

Topics of the day:

  1. Invalid character ('*') in username (4)

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Date:    Mon, 12 Jun 2017 15:23:18 +0000
From:    Reed Farnsworth <[log in to unmask]COM>
Subject: Invalid character ('*') in username

We receive this error message for only these to users often:



The following 2 subscribers were deleted from the HORIZON list today:



  Rhiannon Nixon <rhiannon.nixon@AIRSERVICESAUSTRALIA.COM<mailto:rhiannon.nixon@AIRSERVICESAUSTRALIA.COM>>

  Last error was: 5.5.0 501 #5.1.3 Invalid character ('*') in username.



  Rhiannon Nixon <[log in to unmask]COM<mailto:library@AIRSERVICESAUSTRALIA.COM>>

  Last error was: 5.5.0 501 #5.1.3 Invalid character ('*') in username.



We’ve tried everything we can think of to correct it, without success.



Any suggestions about what would cause this error, and how to fix it?



Thanx,



Reed


[SirsiDynix]<http://www.sirsidynix.com/>


[Facebook]<http://www.facebook.com/SirsiDynix>


[Twitter]<http://twitter.com/sirsidynix>


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Reed Farnsworth
KNOWLEDGE BASE ANALYST/CS TRAINING COORDINATOR
[log in to unmask]
800-288-8020 ext. 5483







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Date:    Mon, 12 Jun 2017 13:14:10 -0400
From:    Karen Reznek <[log in to unmask]>
Subject: Re: Invalid character ('*') in username

That is from a passive probe. The probe header includes the recipient's
name with an asterisk or two (sorry - I don't have an example on hand).
Some ISPs reject those posts, and the only option I know of is to exempt
those subscribers from probing. Though it is a good idea to make note of
those addresses, and manually verify that they are still active at least
annually.

Karen Reznek

On 6/12/17 11:23 AM, Reed Farnsworth wrote:

>    Last error was: 5.5.0 501 #5.1.3 Invalid character ('*') in username.

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Date:    Mon, 12 Jun 2017 17:27:04 +0000
From:    Reed Farnsworth <[log in to unmask]COM>
Subject: Re: Invalid character ('*') in username

How do you exempt specific subscribers from probing?

Reed





[SirsiDynix]<http://www.sirsidynix.com/>


[Facebook]<http://www.facebook.com/SirsiDynix>


[Twitter]<http://twitter.com/sirsidynix>


[LinkedIn]<http://www.linkedin.com/company/sirsidynix>




Reed Farnsworth
KNOWLEDGE BASE ANALYST/CS TRAINING COORDINATOR
[log in to unmask]
800-288-8020 ext. 5483



-----Original Message-----
From: LISTSERV List Owners' Forum [mailto:[log in to unmask]LSOFT.COM] On Behalf Of Karen Reznek
Sent: Monday, June 12, 2017 11:14 AM
To: [log in to unmask]
Subject: Re: Invalid character ('*') in username

That is from a passive probe. The probe header includes the recipient's name with an asterisk or two (sorry - I don't have an example on hand).
Some ISPs reject those posts, and the only option I know of is to exempt those subscribers from probing. Though it is a good idea to make note of those addresses, and manually verify that they are still active at least annually.

Karen Reznek

On 6/12/17 11:23 AM, Reed Farnsworth wrote:

>    Last error was: 5.5.0 501 #5.1.3 Invalid character ('*') in username.

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        CHECK OUT OUR VIDEO FOR YOU
Library Connections Video
[Kickstart Your RFP]<http://go.sirsidynix.com/Connections-Video_Connections-Video-LP-new.html?src=sdftr>
[Kickstart Your RFP]<http://www.sirsidynix.com/top-5-linked-data-success-stories?src=sdftr>
        UPCOMING WEBINAR
Top 5 Linked Data Success Stories | Jun 7th
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[Kickstart Your RFP]<http://go.sirsidynix.com/Linked-Data-101-Introduction-to-Linked-Data-On-Demand.html?src=sdftr>
        ON-DEMAND WEBINAR
Linked Data 101: Introduction to Linked Data
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The information contained in this e-mail is confidential, may contain our trade secrets, and may be privileged. It is intended only for the addressee(s) stated above. Any use, dissemination, distribution, publication, or coping of the information contained in this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone at 801-223-5200 (or by return e-mail) and delete the e-mail from your system. No employee or agent is authorized to conclude any binding agreement on behalf of our Company with another party by email without express written confirmation by an officer of the Company. Thank you for your cooperation.

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------------------------------

Date:    Mon, 12 Jun 2017 17:40:44 -0400
From:    Karen Reznek <[log in to unmask]>
Subject: Re: Invalid character ('*') in username

Examine the subscriber(s) through the web interface.

  Under Miscellaneous, check:

        User is exempt from renewal/probing     [NORENEW]

Or, via email command sent to the Listserv address:

Set HORIZON NORENEW for *@AIRSERVICESAUSTRALIA.COM

As an aside, would the LSTOWN listowner consider implementing the
wonderful new feature of Misc-Options= NEW_MESSAGE_ID ?

See Ben Parker's Tech Tip -
http://www.lsoft.com/news/techtipLSV-issue2-2017.asp

Thanks!

Karen Reznek

On 6/12/17 1:27 PM, Reed Farnsworth wrote:
> How do you exempt specific subscribers from probing?

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