If the user can't post using a different email address, then you should be able to override the filter using 'Filter= Also,Allow,email@address' as per http://www.lsoft.com/manuals/16.0/listkeyw.html#kFilter . -jwgh On Mon, Nov 27, 2017 at 3:41 PM, Bruce Keppler <[log in to unmask]> wrote: > Yup, the emails seem to come from [log in to unmask] > > > > Is there a way to modify this filter list so as not to exclude this person? > > > > Thanks, > > > BK > > > > > > > > > > > > *From:* LISTSERV Site Administrators' Forum [mailto:[log in to unmask] > LSOFT.COM] *On Behalf Of *Jacob Haller > *Sent:* Monday, November 27, 2017 12:28 PM > *To:* [log in to unmask] > *Subject:* Re: Filter error for list member > > > > The default filter is for email addresses like postmaster@..., > mailer-daemon@..., admin@..., and other addresses that normally are used > for automatically generated messages (bounces, out of office messages, and > the like). Does any of that match the email address the user is using to > post to the mailing list? > > > > -jwgh > > > > On Mon, Nov 27, 2017 at 3:06 PM, Bruce Keppler <[log in to unmask]> wrote: > > Hi – > > > > A list member is complaining her posts never get responses. While I’m not > sure exactly what that means, the admin of the list sent an error he > received that pertains to this list member: > > > > The enclosed message, found in the <listname> mailbox and shown under the > spool ID 5815 in the system log, has been identified as a possible > delivery error notice for the following reason: mail origin is listed in > the "Filter=" list header keyword (or its default value for the <listname> > list). > > > > There doesn’t appear to be a “Filter” keyword in the list header for this > list and I checked the CONTENT_FILTER email template for this list and > there are only exclusions based on subject heading (to filter out of office > noise). Also, the origin of all our external email is Google because we > use their spam filter. > > > > Where else can I look to find this filter and see why\how this one user > seems to be getting filtered out? > > > > > > Thanks, > > > Bruce > > > > > > *Bruce Keppler* > Director of Information Technology > > The Bar Association of San Francisco > 301 Battery Street, 3rd Floor > <https://maps.google.com/?q=301+Battery+Street,+3rd+Floor+%0D+San+Francisco,+CA+94111&entry=gmail&source=g> > San Francisco, CA 94111 > > Phone: 415.782.9001 > Fax: 415.989.0381 > [log in to unmask] > > > > > ------------------------------ > > To unsubscribe from the LSTSRV-L list, click the following link: > http://peach.ease.lsoft.com/scripts/wa-PEACH.exe?SUBED1=LSTSRV-L&A=1 > > > > > ------------------------------ > > To unsubscribe from the LSTSRV-L list, click the following link: > http://peach.ease.lsoft.com/scripts/wa-PEACH.exe?SUBED1=LSTSRV-L&A=1 > > ------------------------------ > > To unsubscribe from the LSTSRV-L list, click the following link: > http://peach.ease.lsoft.com/scripts/wa-PEACH.exe?SUBED1=LSTSRV-L&A=1 > ############################ To unsubscribe from the LSTSRV-L list: write to: mailto:[log in to unmask] or click the following link: http://peach.ease.lsoft.com/scripts/wa-PEACH.exe?SUBED1=LSTSRV-L&A=1