Something else that might be relevant: Did the user unsubscribe the former email address from the list, then subscribe the new address, or was a CHANGE used on their subscription? You mentioned owner/moderator but not subscriber status. On 3/25/2018 9:40 PM, Marshall, Clinton C wrote: > > Thanks for the quick reply � will let you know how I go, > > regards > > *From:*LISTSERV Site Administrators' Forum > [mailto:[log in to unmask]] *On Behalf Of *k p > *Sent:* Monday, 26 March 2018 10:04 AM > *To:* [log in to unmask] > *Subject:* Re: Listserver Web Post page storing users previous mail > display name > > It is a puzzle how a name could follow to a different email address, > but maybe the REGISTER user command might be helpful, perhaps. > > https://www.lsoft.com/manuals/16.0/htmlhelp/list%20subscribers/LSCommands.html > > *REGister full_name | OFF*** > > Register's the user's full name field in LISTSERV's SIGNUP files, or > changes the current value of that field. When a user's name is > registered, he or she can omit the full name field from subsequent > SUBscribe requests to that server. Sending "REGISTER OFF" to LISTSERV > deletes the user's entry from the SIGNUP file. > > > > On 3/25/2018 7:19 PM, Marshall, Clinton C wrote: > > Hello, > > � > > I have a user that can post to a List no problem, she has since > received a new email address which affects her display name. > > � > > So in the From: ����field > > � > > It prepopulates it with her old email display name. > > � > > *Work done so far:* > > �Removed and �re-added �her as an owner/moderator to the List > > �Cleared all her browser historic settings i.e passwords, previous > pages visited > > �Created a Test List - identical to the Production List � to > test with - still same issue � pre-populates the From: field > with her old display name > > � > > She can manually overwrite the old display in her new address but > this is becoming tedious for the user, any suggestions would be great, > > � > > Regards > > Clinton > ############################ To unsubscribe from the LSTSRV-L list: write to: mailto:[log in to unmask] or click the following link: http://peach.ease.lsoft.com/scripts/wa-PEACH.exe?SUBED1=LSTSRV-L&A=1