That small detail is only slightly useful.

This process for diagnosing issues related to LISTSERV generally works
well for just about any situation:
1) if LISTSERV is running, stop it.
2) read the log file.


On 11/6/2018 4:10 PM, Brent Hetland wrote:
>
> Thanks, I will check that but netstat showed hat the listserv
> executable was listening on port 2306.
>
> ------------------------------------------------------------------------
> *From:* LISTSERV Site Administrators' Forum
> <[log in to unmask]> on behalf of k p <[log in to unmask]>
> *Sent:* Tuesday, November 6, 2018 3:55:04 PM
> *To:* [log in to unmask]
> *Subject:* Re: Error logging into / connecting to ListServ
> The most likely explanation is right there in the error message - the
> LISTSERV process did not start.
>
> On 11/6/2018 3:43 PM, Brent Hetland wrote:
>>
>> Hi All,
>>
>> �
>>
>> After several years of smooth sailing, all of a sudden today I get
>> the following error when trying to log onto ListServ:
>>
>> *Error during command authentication.*
>>
>> Error - unable to initiate communication with LISTSERV (errno=10061,
>> phase=CONNECT, target=127.0.0.1:2306). The server is probably not
>> started.
>>
>> The ListServ website is running on a VM that a company manages, and
>> it appears that the server did restart unexpectedly today (meaning
>> possible config changes may have went into effect, or???), so perhaps
>> they changed something, and I have a support ticket open with them.
>>
>> �
>>
>> I can connect to the SQL Server ListServ database server.
>>
>> The only connection info I see on the ListServ web server, is an ODBC
>> data source, and that data source also connects to the SQL Server
>> where the ListServ database resides.
>>
>> �
>>
>> Any ideas where to being?
>>
>> �
>>
>> I�ve reached out to ListServ consulting to see if they can get me
>> some support�
>>
>> �
>>
>> Thanks,
>>

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