Thank you Larry. Since I posted this the issue has clarified some. Here's what we know: • The web portal access to this list archives has and does work. • Archives = Private • List subscribers used to be able to connect directly to the list's archive via a HTTPS link. That stopped working recently. L-Soft support confirmed the HTTPS blockage. The HTTP link to the same archives work. • After a recent Mac Safari update I am required to log into the Listserv portal every day. I used to stay logged in for days at a time. Glenn ~~~~~~~~~~~~ Glenn Eichel Software Support Analyst, EAST Team Zoom/Portal/Listserv Administrator Lecturer, Department of Sociology 201-H Fernald Hall University of Maine 207-581-4631 On 6/7/19 10:19 AM, Lawrence Finch wrote: > Hi, Glenn, > > First question: Has the web interface to archives ever worked? If it > has worked in the past the usual reason it stopped is permissions on > the web archives directory have changed. If it has never worked go to > the Site Manager’s manual and check the instructions for setting up > web archives. > > A review of how Notebooks work: > > There is a notebook directory for each list, usually in the > listserv/home directory. It contains “notebooks” that are generated at > the intervals specified in the list header. Notebooks are text files > that contain the list’s messages in a standard email format. The > location can be found in the list configuration header for the list. > Notebooks can be downloaded by users with email “get” requests. The > web archive, if enabled, scans the notebooks and builds the web view > of the notebooks. This scan is done every time listserv is rebooted, > and also at midnight server time every day. > > The web archive directory can be anywhere in the path for the website, > but the preferred location is an “archives” directory in the site’s > root. For example, if the site is www.mylist.org > <http://www.mylist.org>, the archives directory might be (for a > standard linux installation) /var/www/html/www.mylist.org/archives > <http://www.mylist.org/archives>. After creating the archives > directory create a subdirectory in it for each list. The subdirectory > name must match exactly the list name. Permissions on the archive > directory and these subdirectories must be read/write/execute for the > listserv user. > > If it has worked in the past all of the setup is probably correct; > just check that the permissions allow the listserv user to both > navigate to the archives directory and write to it and the list > subdirectories. After checking this delete the contents of the list > subdirectories, then restart listserv and it should rebuild the > archives for the list(s). > > Post back if you have any questions or need more help. > > Best regards, > Larry > Site manager for hmssurprise.org <http://hmssurprise.org>. > > >> On Jun 6, 2019, at 12:17 PM, Glenn Eichel <[log in to unmask] >> <mailto:[log in to unmask]>> wrote: >> >> Greetings Listservers, >> >> I have a user who reported that his direct web URL links to his >> lists' notebook archives stopped working. I was puzzled by this since >> I thought that notebooks were only available through the web portal. >> What am I missing? Thanks for any help. >> >> Glenn >> >> ~~~~~~~~~~~~ >> Glenn Eichel >> Software Support Analyst, EAST Team >> Zoom/Portal/Listserv Administrator >> Lecturer, Department of Sociology >> >> 201-H Fernald Hall >> University of Maine >> 207-581-4631 >> >> ############################ >> >> To unsubscribe from the LSTSRV-L list: >> write to: mailto:[log in to unmask] >> or click the following link: >> http://peach.ease.lsoft.com/scripts/wa-PEACH.exe?SUBED1=LSTSRV-L&A=1 > > > ------------------------------------------------------------------------ > > To unsubscribe from the LSTSRV-L list, click the following link: > http://peach.ease.lsoft.com/scripts/wa-PEACH.exe?SUBED1=LSTSRV-L&A=1 > ############################ To unsubscribe from the LSTSRV-L list: write to: mailto:[log in to unmask] or click the following link: http://peach.ease.lsoft.com/scripts/wa-PEACH.exe?SUBED1=LSTSRV-L&A=1