On Oct 24, 2022, at 2:36 PM, King, Margaret <[log in to unmask]> wrote:

> It may need to reindex them.
>  
> There is some command to do this but I am not sure I have ever used it, because re-saving the list header generally does it as a side effect, at least on the version we have here. I.e., going into Manual Configuration and hitting Save. In my experience you do not have to actually change anything.
>  
> Margaret King
> Michigan State University

The command’s

reindex both nameoflist

(replacing ’nameoflist’ with the name of the mailing list) and it can be issued under ‘List Management’/‘LISTSERV Command’. (Updating the list’s configuration, or just clicking on ’Save’ on the list configuration page, will do the same thing, as you say.)

If that doesn’t do the trick, then I would go under ’Server Administration’ to ’Site Configuration’ and look to see where WWW_ARCHIVE_DIR points to. In this location, create a subdirectory that has the same name as the mailing list. (If this is on a LISTSERV for Unix server, then make sure the directory’s name is all lower case.) Then restart LISTSERV and see if the archives are now accessible.

This is a different location from the one given in the ’Notebook=‘ setting. The notebook directory contains the actual copies of the messages, while the WWW_ARCHIVE_DIR subdirectory contains files related to the web interface to the archives. Some additional information can be found at https://www.lsoft.com/manuals/16.0/htmlhelp/site%20managers/ConfiguringLSSite.html#2342978 <https://www.lsoft.com/manuals/16.0/htmlhelp/site%20managers/ConfiguringLSSite.html#2342978> .

-jwgh

>  
> From: LISTSERV Site Administrators' Forum <[log in to unmask]> On Behalf Of Skowronek, Markus
> Sent: Monday, October 24, 2022 11:20 AM
> To: [log in to unmask]
> Subject: [EXTERNAL] list xy has no archives after file restore, but files exist
>  
> Dear all,
>  
> after accidentially deleting the wrong list via web-interface, i could
> restore the corresponding files successfully from our backup server
>  
> however listserv claims „the XYZ list has no archives“, while config clearly says it has „Notebook=yes,/home/listserv/…“
> and folder and files have been restored
>  
> i’m quite sure (?) it has to do with the order the files and folders need to be restored …?
>  
>  
>  
> Best regards
> Markus
>  
> -- 
> Markus Skowronek
> Servicebereich Core Technologies & Collaboration Services (CTCS)
>  
> Tel. +49 6221 54 20089, Fax +49 6221 54 5581
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>  
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