I have hooked up our telephone program now to listserv (Thanks to everyone who did respond), but since this program will be used not only by computer specialist but also by e.g. secretariat people, it must be as simpe as possible. Therefore I was wondering if there is a way to avoid using a 'special' character as first letter for the command name, because most of the people will remember that it was a command with 'tel' in it, but I am quiet sure that a lot of them will forget the / in front. Any ideas ? -Herman-