Eric Thomas <[log in to unmask]> writes: > The reason is that (before I came to work here) we bought a rack 370 box. > Major mistake. To start with, the 4341 I was using in 1985 was not only > faster but above all more reliable. Marketing said this 9370 could > operate in a regular office environment, provided there was a reasonable > air conditioning system. Marketing also said the disk units were very > fast, 3Mb/sec transfer rate, 3380-level (anyone who uses 9335's knows > this is a good candidate for the Guinness Joke of the Year award, but > when you don't have one it's none too obvious). We "upgraded" from a 4331-M02 with 3340 disks and 3420 tapes to a 9375 with 9335 disks and the "real" tape drive (3422, maybe? I forget the model). It was a total disaster. The disks were horribly slow, the machine died for no obvious reason several times a day (we were getting new microcode nightly from Endicott), and were experiencing odd SP5 problems on it as well. It was impossible to apply service for Cobol (Level II said "let it run as long as it needs, it'll finish eventally". We killed the apply after 7 days elapsed time). Our acceptance benchmarks showed utterly unacceptable performance (as an example, compiling a trivial cobol program on our production 4331 took less than 5 minutes, but took 23 minutes on the otherwise idle 9375). We were told that there was "new disk microcode" coming which would "speed things up". We were later told by another rep that that was untrue. We found that unplugging a 3278 would frequently hang the integrated 327x controller (this may be the same problem Eric is seeing) for extended periods of time. During this fiasco, most of out computing work was moved to a VAX 11/780, and our instructors and students decided they liked it better than the IBM system (which may have been entirely based on turnaround time on an idle 780, compared with a loaded 4331). Anyway, we refused to accept the 9375 and it went back to IBM. The 4331 phaseout was completed, and we became an all-DEC shop. IBM did a wonderful job of selling us DEC CPU's. Terry Kennedy Operations Manager, Academic Computing [log in to unmask] St. Peter's College, US [log in to unmask] (201) 915-9381