There is a new document for LISTSERV Postmasters and List Owners available from LISTSERV@BITNIC named LISTSERV TIPS. Here is an excerpt from the Introduction: This document will outline the procedures necessary for managing and supporting the popular electronic mailing list management software LISTSERV. The purpose of the document is to get you started in becoming the local LISTSERV expert or provide a reference for those who may already discuss details of installation and maintenance of the LISTSERV software itself. The document is rather longish (1568 records) and is more of a composite of frequently asked questions about LISTSERV than a comprehensive manual. However, suggestions, comments and questions are very welcome (to covi@bitnic). Style or editorial comments are welcome too.