On 23 Nov 1992 00:49:59 GMT [log in to unmask] (Eric Thomas) said: ... >Volunteers are wanted to help building a comprehensive, powerful, easy to >use and innovative documentation tool for LISTSERV based on gopher and >the LISTSERV database functions. Only moderate knowledge of LISTSERV is >required for the bulk of the work ("task 1" below). Contributions are >Description >----------- >... >incorrect or incomplete. The users want "safe", "official" answers. Good idea! FAQ files aren't much use at any level, imho. >The project is to have a number of independent groups extract answers >from the list archives and consolidate them into comprehensive, up to >date and accurate "answer sheets" which will then be made available via >gopher in the usual tree-based fashion. Oh shoot! For a moment I thought LISTSERV was going to develop "gopher" capabilities... :-/ > The "credo" of the project is >that, if this tree structure is made intuitive enough, users will easily >find the information they are looking for in little more time than it >would take them to send mail to user support or to a mailing list - and >they may find answers to other things they were curious about on the way >down the tree. More likely distracted so much they forget their original reason... A simple tree structure won't be enough, methinks. Cross-indexing would be much appreciated. >The editors simply edit the files and identify question-and-answer >sequences. The original question is extracted from the posting in which >it first appeared, with the name of the poster removed and '>' signs >placed in column 1. The 'Date:' and 'Subject:' fields of that original >posting are kept, and the editor changes the subject if it is not Subject-changing only after all answers have been found, of course? Regards. $$/