We have large numbers of computer naive (more like indifferent) students who subscribe to lists and then quit using the computer or reading their mail without signing off these lists. No problem... I just "tell listserv at wherever delete listname somekid@sjumusic" (the student system). Lately I've been getting told that somekid isn't on the list and when I review the list I see that many of the bitnet node based ID's are of the form [log in to unmask] I can't delete the user because I really am not a techrep for NEARBY. Is there something about my sites configuration that I should be fixing to prevent this? Should LISTSERV be smart enough to handle this percent uh, stuff? Is it acceptable netiquette to send site list-(owners | master) requests that they manually de-percent their lists? -Kary.