Roger, naturally there should be exceptions to such rules, and yes, I agree that the community you serve has to be served in that way. I can relate to it...:) However, I'm referring to the community of people who have no real excuse, who've just been given (or just discovered) this "new toy" we call the Internet and have started to use it without that first modicum of trying to find out how to do things. I am only echoing what I hear on the lists I own and the ones I'm subscribed to. My users don't appreciate 'leventy-dozen "Please unsubscribe me" messages appearing in their mailboxes--they're busy people and the list(s) are a tool for them. The comments made on LSTOWN-L not too long ago regarding "Here comes AOL" were pretty much on the mark. If there isn't some education of new users, the Information Superhighway would probably be more aptly named the Information STUPIDhighway... imagine 20 million more lusers on the net! :) I put out quarterly postings on my public lists with info on how to unsub, set user options, etc., and I'm thinking about going monthly... one of my lists just shot up from 300+ to 600+ subscribers and the sheer amount of admin traffic is beginning to irritate some of the "regulars." Somewhere there <has> to be a happy medium between people trying to use the net as a tool and people who'd like to use it as a tool but haven't got the patience to read the documentation. Perhaps among us we can come up with that happy medium! Nathan BITNET: NBRINDLE@INDYCMS ------------ Internet: [log in to unmask] Nathan C. Brindle, Student Activities Office Indiana University Purdue University Indianapolis Staff Advisor, Alpha Phi Omega Nat'l Service Fraternity, Tau Omicron Chapter List Manager, STUACTS, APOSEC52, ACCESS-L, BRTHPRNT, EXCEL-L & STUDENT@INDYCMS Disclaimer: My opinions are my own. Indiana University can speak for itself. ------------------------------------------------------------------------------