> I will guess that perhaps 95% (a random figure) of Listserv users should > be presumed to have a certain level of net sophistication, but I hope that > there will be some place for the perhaps ~5% of net users who are still truly > neophyte, and that Listserv utilities will continue to be available (and > developed) for those list-owners who want, or feel, that they need to > serve those who are new to the nets. The LISTSERV client that was announced recently should be a help to neophyte users -- if they have it. It is unfortunate that it will be generating email messages to LISTSERV rather than operating in a true client-server manner. This means that response to requests will not be immediate. I suppose that problem in doing that (besides the obvious extra work of implementing another protocol), is the lack of a good way to authenticate the user. If you use passwords, how to assign passwords to new users is a problem. It's also a problem to keep the users from forgetting their passwords.