> I believe the "document" is, in reality, the accummulated wisdom > of LSTOWN-L, as found in the notebook archives. But wasn't there a document written by Diane Kovacs that was heavy on "policy" issues and had less (but something) on technical issues? I think that would be helpful for the questioner, but I can't remember the file's name or which Listserv it is on. -- Roger Burns [log in to unmask]