Mary, The new pricing structure (it's called "gradated charging") is in addition to the existing one, and does not replace it. It was developed for people who have a small departmental computer and only need to run about 5-10 mailing lists. They don't want to pay the normal price, but then we can't start selling LISTSERV for $500-1000 to everyone or we'd go bankrupt. So, we're giving people the option to pay a fixed price for unlimited use, or then pay-per-list, whichever suits their needs best. We expect the "traditional" LISTSERV sites to purchase unlimited licenses, because they run enough lists to justify the investment (and because gradated charging becomes more expensive once you reach a certain number of lists). The gradated prices simply allow us to expand into another market, which was up to now restricted to free list managers. We believe that managers of small departmental machines will consider paying $500-1000 a year for better service, as they buy PC software regularly for just that kind of prices. We doubt, however, that they will pay $3000 a year for a service they do not need - they'd rather buy a new PC, then. The pay-per-subscriber adjustment is rather moderate (a list with 5,000 subscribers only costs 5 times as much as a list with 20). It reflects the hard fact that larger lists are more complex to operate, usually a lot more customized than simple lists (which are often "cloned" from an existing list), and result in more frequent calls to L-Soft support. Qualified technical manpower is expensive, and each additional point only represents a bit more than 2h of technical assistance a year (less if you account for the fact that gradated charges include a license rental, ie help funding future developments). Eric