The FAQs for starting lists are actually stored in the filelist NEW-LIST. To get the names of those FAQs, e-mail [log in to unmask] with body-of-text INDEX NEW-LIST Scan the output for files that address the issues in which you are related, then send more e-mail to the same listserv with body-of-text GET fn ft NEW-LIST where 'fn ft' is the file in which you are interested. GETs can be repeated (one per line). -- co-owner INFOSYS, TQM-L, CPARK-L, ERAPPA-L, JANITORS, LDBASE-L, et -L [log in to unmask] "e-mailed w/ 100% recycled electrons" +1 814 863 1843 31 Shields Bldg. -- Penn State Univ -- University Park, PA 16802-1202 USA