I should perhaps clarify that Nathan Brindle joined L-Soft about a month ago, and is currently spending 75% of his time writing documentation. Being intimately familiar with LISTSERV and a very good writer, Nathan can write documentation directly without having to bug technical people all the time :-) We have also contracted a freelance writer, unfortunately without much LISTSERV experience, who will help in the areas where accurate documentation does exist but is spread across a dozen different documents. We're moving as fast as we can on this documentation issue and hope to have the first few manuals this quarter, and everything done by next quarter. Eric