>I interpret mailbox full, file system full, disk quota exceeded and >device not available as a cue to delete the subscriber immediately. "Me too" -- sortof, kindof, since it depends on my mood, backlog of bounces (which impacts my mood), my knowledge of the particulars, my ability to withstand pain or the age of the bounce (if the bounces occurred say Friday, but I did not get to look at them until Monday, and they haven't bounced over the weekend, and everthing else "looks right," then why bother?). But then there is some "pain" sometimes in deleting the subscriber when you get a telephone call, or perhaps e-mail (hopefully you can e-mail in return) and you have to pay for your quickness. I do believe there is an implied social contract that domain, network, host, and e-mail administrators are providing an "adequate" level of service and that the user is properly maintaining their mail-box (quota). -- co-owner INFOSYS, TQM-L, CPARK-L, ERAPPA-L, JANITORS, LDBASE-L, et -L [log in to unmask] "Laissez les bon temps rouler" +1 814 863 1843 31 Shields Bldg. -- Penn State Univ -- University Park, PA 16802-1202 USA