17 april 1995 Ottawa Perhaps someone could offer to write an introduction to istowning for Eric for free or a fee. While it would want to focus on listserv in particular and how to figure out what is going on, it could also provide examples of error messages and typical ways to handle them, from wait it out, nuc subscriber if it continues, to nothing to immediate deletion. Also, when you think someone's mail system is broken, how to determine whose mail system is broken and whom to ask about it.