>The rest of us disadvantaged folk greatly appreciate >instructions/suggestions on how to obtain use of these tools, and the >posting of search results from people with access. Not to mention instructions on how to use the tools we DO have. I just discovered there's an NSLOOKUP on my C:\ drive (it's a networked PC that came with all SORTS of things we were never told about), no icon anywhere in our basic Windows groups, I groped my way through getting the icon into a group (hey, look, I *still* consider myself a computer illiterate, well, perhaps semi-literate) and clicked on it, got the window okay (once it dawned on me I should have Winsock turned on -- when I did that, I found about ten NSLOOKUP windows waiting patiently for me ...), but THEN what? I fed in the address of where our listserv resides, the big what's-going-on window displayed the words "Query:All records [ALL]:", then, after a few seconds, the words "Complete:TIMEOUT", which is NOT very helpful. Am *I* doing something wrong? Is *it*? I click on "About" and only get the info on whence the NSLOOKUP comes. Thanks, VERY useful. There's no HELP button. Not even a Don't Panic button. I could ask our computer staff, with whom I'm on good terms, but at the moment they're really overworked, and this sort of thing isn't in my job description anyway. I could easily do it when I go out to sushi with them (how a computer semi-literate ever rated the privilege of being the one non-computer person in that group I'll never know, perhaps it's just that finding people who like to eat their fish raw is hard enough without being choosy <grin>), but what with one thing or another I forget ... Anyway. My apologies for having burdened upon you my Computer Gripe for Today. (Yesterday's was downloading Netscape 2.0 and finding out I didn't consequently didn't have disk space to run ANYTHING anymore. <sigh>) All programs should come with help-files written with total amateurs in mind, is what I say. >Mike Holloway Mario Rups [log in to unmask]