I have an annoying problem which I have not been able to resolve satisfactorily. I manage a university mail system with student, faculty, and employee users. Due to the way we manage user accounts, a student may leave the university without unsubscribing from his/her listserves. When I delete those users' accounts, the postmaster starts receiving bounced email from the listserves. Is there some way to get these deleted accounts removed from listserves? I don't want to have to re-create the userid in order to send the unsubscribe command. I have done this in a few cases and was able to get it to work about half the time. Some of the lists seem to managed by different listserv software. I've also tried sending the unsubscribe command as supervisor, but received a message back that this was unacceptable. Thanks for any help you can give me. Martha Flugstad Systems Programmer Arkansas State University