On Thu, 27 Jun 1996 08:20:07 -0400 Philo said: >We have cc:Mail in our organization of 600, which has some tough budget You have my sympathy. >problems. If the mail system "works", why spend $$$$ to replace it? Nobody has enough money in the budget, at least no one I ever heard of. Well, how can it "work" when you just said it didn't? Does it or doesn't it? I assume you mean that it works for an internal system but it sucks for Internet email. Eventually Lotus will figure that out and fix it. Not my problem and certainly not Eric's. LSoft has always had to face idiots and assholes using broken software, and probably always will. >Especially when you consider it's not just purchase price, but conversion, >installation, and training issues... Tough call- does the company bend to >the will of the (usually a minority) workers, or does LSOFT adjust to suit >its customers (listowners and members)? Appears to me that LSoft continues to serve the needs of the vast majority of its customers, both current and potential. So, I'd question your assessment of where the problem lies. If one of the ten thousand or so members of my lists can't sort it the mail how they want it, if they don't have a functional mail system, well, it just isn't MY problem. They can get their organization to change, get another ISP, or whatever. There surely is no shortage of companies around that will give them good service for a fair price if the mail organization is such a problem to them. One of the systems I use daily is Novell GroupWise4.1. It is far from ideal as an internet mail system, but it can be made to be reasonably effective. Of course it needs to be set up right. The sysadmin of another IDENTICAL version of GW at another state agency swears the same things that you do, that it won't sort the mail, etc, etc. Of course the fact that he won't listen to suggestions from anyone else who runs the identical software version (right down to release dates on key .DLLs) doesn't make GW a bad system. It just proves he's an asshole. I don't know ccMail at all, but first be sure that the problems with ccMail couldn't be fixed before I got all upset with Eric or anyone else. cheers cyclops Dan Lester, Network Information Coordinator Albertsons Library, Boise State University, Boise, Idaho 83725 USA [log in to unmask] http://cyclops.idbsu.edu/ How can one fool make another wise? Kansas, "No One Together," 1979