>for full mailboxes, i nomail them. unfortunately, the automatic note we >so carefully wordsmithed in the mail template that explains the reason >for that action always bounces as well. *sigh* I have something in my list rules which tells the users if they stop receiving mail, to try the QUERY command to see if they've been auto-deleted or set to nomail due to bounces, along with instructions on how to set one's self back to mail again. This means I can use the QUIET command to set them to nomail so as not to receive MORE bounces. --Julie [log in to unmask] http://drycas.club.cc.cmu.edu/~julie/ Escape/avoidance conditioning is no basis for a relationship.