>This subscriber receives mail at *this* address but cannot send messages. >Restoring service only results in having him served out again. Any clues >in the header???? Having made sure that the user is NOT filtered and not NOW served out, as well as currently subscribed, have them try one more time, but ALSO CC: you in the message. Check to see if the mail was distributed (to the list) as well as any messages sent to the list's ERRORS-TO: address (or daily monitor). Interestingly enough, the user's e-mail account seems to forward. I wonder if that user's REPLY comes from a different address compared to an original posting? -- co-owner: INFOSYS, TQM-L, CPARK-L, ERAPPA-L, JANITORS, LDBASE-L, et -L URL:mailto:[log in to unmask] "Never confuse the messenger with the message"