Ben Parker wrote: > The simplest method is to have a calendar: Owner1 has this week, Owner2 > has next week, Owner3 the following week and then repeat. This could be Exactly. Our list has fortnightly rotations, in teams (one active, one back-up). Another possibility, of course, is assigning by duty: one person gets to handle the mail, one the errors, etc. Mario Rups [log in to unmask]