I'm trying to change the subscription option on my mailing list from "open" to "confirm by list owner". The intent is to have the listserv send a questionaire to a prospective subscriber and for me to add the person manually when I receive the completed questionaire. After making the appropriate changes in the list header and in the mailtpl file, I tried subscribing using a variety of mail programs. The subscription process worked exactly as expected using Pine and using Pegasus Mail for Windows. However, when I subscribed using Netscape (both version 1.22 for windows and 3.01 for windows 95), here's what happened: a. Instead of getting the questionaire, I got a "cookie message", giving me a confirmation code and telling me to send a second "ok" message. b. Sending just the "ok" resulted in the following response: > > ok > Unfortunately, the confirmation code could not be extracted from the headers > generated by your mail program. You will have to retype this code manually, > as explained in the confirmation request you were sent. If you lost it, just > issue the command again to get a new code. c. Sending the "ok" along with the confirmation code produced the questionaire which I should have received in the first place. This means that a person using Netscape who wishes to subscribe to my list must send a total of 4 messages. It makes the subscription process unworkable. Two questions: (a) Is there something I should have done to avoid this problem? (b) Is this bug known to the listserv developers (I'm using version 1.8c under windows NT). Can it be corrected? Netscape is such a widespread program that any mailing list configuration must work under Netscape. Les