Quick question for anyone listening. I was wondering how I can do this. Anyone know? 1) Lets say this person named "lisa" sends a message to [log in to unmask] indicating that there is a problem on the home page. 2) She recieves a message back from listserv indicating that listserv has recieved the message and has forwarded it to the responsible parties. 3) Listserv takes the orginal message that was send by lisa and forwards it to all the subscribers on the list. 4) This guy "rikk" gets the message and resolves the problem, and sends a message back to listserv indicating that the problem has been resolved. 5) All parties on the list get the message indicating that the problem was resolved. 6) Lisa (the orginal sender) never got any of the messages that were sent back and forth between the staff only the last message from Rikk indicating that the problem was resolved. Can this be assigned a tracking number or something? This would be very benificial in tracking problems. Hope that makes more sense. Any help on this would be appreciated. Tony Rogers