At 07:50 AM 8/28/1997 -0500, Paul Allen Rice wrote: >Well, if you can think of a better subject line, you are welcome to change it. > >As a rather young list owner, i am wondering just how tolerant I should be >with bounced mail for any reason. How many bounces from my readers should >I tolerate from a specific address before I axe them from the list. Should I'm sure you'll get answers of all sorts. There is a wide range of beliefs and tolerance among the listowners on here. First, I have autodelete turned on for all my lists. I'm basically a pretty hardass guy, particularly on full mailbox messages. If I get a half dozen in a row, I'll zap them usually, though I may be patient if it is over a holiday weekend or soemthing. If the error is soemthing that the member can't do anything about, like a config problem on his system, I'll give him a couple days to get his techies to fix it before I zap him. I do NOT mess with setting them nomail. Most people can figure out how to sub again, but they're particularly clueless on setting themselves back to mail. Either way, I don't get bounces, and they don't get mail, so I do what is easiest for most users to deal with. I never quiet delete, as I don't care if one more bounce comes back. But, sometimes the delete gets thru (as if they just cleaned mailbox, probelm fixed, etc) and then we resolve it quickly. >I issue warnings for habitual bouncers? I have been keeping a running list >of the bouncers and have unsubbed a couple on what I considered to be >excessive bouncing. But am now wondering what my fellow list owners >consider excessive. So any suggestions out there for how tolerant I should >be of my bouncers will be welcome. I've never unsubbed someone permanently (by serving them off) for that reason. I have done that about three times in eight years for cause (persistent flaming or spamming). And, my tolerance varies by list. A couple of my dozen are two or three msgs a day. Another one is several hundred a day (max set at 500, which has been surpassed). cheers dan Dan Lester [log in to unmask] In the kingdom of the blind, the one-eyed man is king. Erasmus, 1534