We just got 1.8c, and as full of anticipation as a kid on Christmas morning, I sent off a mail template to start a bottom banner I always wanted. I get back this: File "TRNSPLNT MAILTPL" is unknown to LISTSERV, PUT request rejected. I sent it off with the command copied directly from the instruction manual: PUT TRNSPLNT MAILTPL PW= with my password. What up? The directions say that only VM systems need to have the file created by the system admin. Any clues appreciated. Thanks, Mike Holloway [log in to unmask]