In light of the recent posts to LSTOWN-L... If you need to get in touch with someone about Listserv at American University, try Peter M. O'Donnell, Unix Systems Administrator (and the person most directly responsible for AU Listserv operations), at <[log in to unmask]>. He has been very helpful to me in the past. You can also try Herschel Browne, AU's Director, Network Software (ultimately responsible for AU Listserv but also for lots of other software), at <[log in to unmask]>. If you really think you've hit a brick wall, you might also try Greg Welsh, Director of AU's Academic Computing Services, at <[log in to unmask]>. Although he's not really a Listserv person, in my experience he's been someone who will do anything within his power to assist those who ask nicely for his help. For general inquiries to the American University Office of Information Technology, dial (202) 885-2270. Of course it goes without saying, but I'll say it anyway: the folks at AU are extremely generous in supporting and assisting persons outside the Univeristy who wish to use the school's Listserv and Internet facilities. Jim McIntosh carried this spirit to an extreme; although those following him may be more internally focussed, they are still far better than most you would encounter in the electronic universe. -- John