Hi. I apologize in advance for making this so long and thanks in advance for any help. I've been having a very frustrating time with a troll on one of my lists. My list is set up so that only subscribers can post and so that all new subscribers are automatically put on review. It is a list for chronically ill people, so I usually cut members some attitude slack. Well this woman joined the list and didn't like the policy of having new subscribers on review. That she didn't like it didn't bother me in the slightest, but then she began sending me harassing private emails demanding that I post her messages immediately. For every message that went into the review queue, she immediately sent me three or four private messages, each one nastier than the last. I've had many many email conversations with her about the list rules to no avail. She's bypassed the review process by convincing other list members to post messages for her, spent considerable energy trying to stir up controversy about First Amendment issues on the list, posts messages about the miracle cure she had 14 years ago and has misrepresented herself in private mail to other list members as a trained therapist. So I deleted her from the list using the QUIET parameter. She almost immediately resubscribed, so I filtered her and am seriously considering serving her off. She's been told by email that she isn't welcome on the list. But I have just given this information as background and serving her off under her own email address is not the big problem here. For the past week she has been subscribing to the list under almost every free email account she can create from places like hotmail.com and yahoo.com and then trying to post. I have caught these posts in the review queue because hotmail.com and others include the originating IP number in the mail headers and I tracerouted this back to her ISP. This is getting old fast and I don't really have the time to spend on this problem. I am not sure that I want to go to her ISP because then she will just move to a different ISP and I won't be able to monitor her activity as easily. So, does anybody have any suggestions on how I can deal with this problem? I don't want to filter hotmail.com, yahoo.com or other such addresses because I do have some very legitimate subscribers who use these services. Any help would be gratefully appreciated. Karen Strauss ************************************************** Karen Strauss The Reflex Sympathetic Dystrophy Network Executive Director http://www.rsdnet.org [log in to unmask] RSDNet-L List [log in to unmask] **************************************************