I have the same problem with some of my subscribers, who are absolute newbies and seem resistent to learn anything about email list protocols. Is there a place where I might find the instructions for dealing with various mail programs so I can just send each "transgressor" specific instructions for dealing with her/his particular mailing program? I.e. instructions for turning off attachments in Microsoft email, Eudora, etc.? I wish I was an expert in all these programs, but I'm just not and really don't have time to do their work for them. <snip!> >"Thanks for forwarding my e-mail. You said i need to turn off the >htmling, I would if I knew what it is and how to do that. I'm very >new to the internet and all of the lang. If you tell me how I will. >I have Outlook Express for windows 95." > >THANKS! > ........Cleo [log in to unmask] Katie Buller University of Wisconsin - Madison [log in to unmask] Memorial Library [log in to unmask] Central Technical Services - Area Studies